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Highly experienced Operations and Human Resource Specialist

**Purpose of the Role**

The Operations and Human Resource Specialist provide technical and administrative support to ensure the effective implementation of the Trust’s operational policies and human resource systems. This role focuses on executing the daily processes that uphold Tikanga Māori (customs and ethics) and Kaupapa Māori (collective principles) while ensuring compliance with all New Zealand employment and charitable regulations.

**Key Responsibilities**

- Administer staff and volunteer contracts, payroll coordination, and leave management in accordance with the New Zealand Employment Relations Act. - Ensure operational systems and HR processes are applied consistently across all Trust projects and departments. - Assist the Office and Human Resource Manager with compliance audits, reporting, and internal evaluations. - Support the coordination of health and safety plans, training programmes, and risk assessments. - Maintain digital HR records and documentation securely in accordance with the New Zealand Privacy Act and General Data Protection Regulation (GDPR). - Contribute to continuous improvement of operational workflows and HR efficiency. - Uphold a culturally safe environment reflecting manaakitanga (care and respect) and kotahitanga (unity).

**Qualifications and Experience**

- Tertiary qualification in Human Resources, Business Administration, or Operations Management, or equivalent work experience. - Minimum three (3) years’ experience in HR administration, operations coordination, or compliance-related roles. - Working knowledge of employment relations, payroll systems, and digital record-keeping. - Understanding of Tikanga Māori and Kaupapa Māori principles, with commitment to inclusive and respectful practice. - Proficiency in Microsoft 365, Google Workspace, and HR information systems. - Strong attention to detail, confidentiality, and accuracy in documentation.

**Skills and Attributes**

- Excellent organisational and time management skills. - Strong analytical and reporting abilities. - Interpersonal skills with the ability to communicate effectively across cultures and teams. - Ethical approach to confidentiality, fairness, and compliance. - Adaptability to remote work environments and cross-departmental collaboration. - Commitment to professional development and continual learning. - Cultural Understanding - The Operations and Human Resource Specialist must actively support and uphold Tikanga Māori (customs and ethics) and Kaupapa Māori (principled collective action) in all operations. The role requires cultural humility, inclusivity, and an understanding of Te Ao Māori (the Māori worldview) within a diverse workplace environment

**Reporting and Accountability**

- This position reports directly to the Office and Human Resource Manager and works collaboratively with the Chief Executive Officer. The Specialist is accountable for ensuring operational compliance, maintaining HR data integrity, and supporting efficient administration across the Trust’s organisational structure.

Apply by emailing your updated CV, Cover Letter and if you are new to New Zealand a copy of your visa to: trusthumanresource@tiakitaongatrust.co.nz